Are you searching for the top chatbot plugin for your website?
By instantly responding to frequently asked questions from customers, chatbots help you free up time. Additionally, you can use them to enhance user experience, generate leads, and increase sales.
In this article, we have chosen the top artificial intelligence (AI) chatbots plugin for WordPress sites to enhance user experience and increase conversions.
1. ChatBot.com
Using their drag-and-drop chatbot builder, ChatBot makes creating chatbots simple. You don’t need to possess any coding or specialized technical abilities.
To help you launch your AI ChatBot quickly, it includes pre-built templates that you can use as a starting-off point. Numerous scenarios are included in these templates, including product sales, customer service, hiring, reservations, and more.
The top live chat programs and other well-known applications you might be using to expand your business can be used in conjunction with ChatBot, which integrates with your WordPress website.
Utilizing the same AI-driven software, ChatBot is a fantastic chatbot for Facebook Messenger. This provides a reliable tool for retargeting clients on Facebook, gathering information, and sensibly spending money on Facebook ads.
You can test it out before selecting a paid plan thanks to their free 14-day trial (no credit card is needed).
Pricing: A single active chatbot can be purchased for $50 per month, which includes 1000 chats each month.
2. HubSpot
In the robust CRM and marketing toolkit called HubSpot, a clever chatbot builder and live chat are included.
You can match the live chat’s design to the branding and colors of your website because it is totally customizable. Without any coding experience, creating automated chatbot responses and workflows is also simple.
Additionally, the chat integrates with HubSpot’s robust CRM tools for follow-up with every lead.
With its AI chatbot, HubSpot also provides robust marketing tools like cart abandonment emails, segmentation, comprehensive analytics information, and email templates.
Pricing: From HubSpot, the Sales Hub plan includes a chatbot builder and access to their live chat feature. To get you started, HubSpot chatbots are free to use but to access all of their other great features, you’ll need to change your plan and upgrade to a paid plan, which starts at $45 per month.
3. Tidio
Using chatbots, Tidio provides live chat services. You can communicate with your customers using chatbots that are compatible with desktop and mobile devices, Facebook Messenger chatbots, and more.
It has a simple dashboard and a mobile app that can be used to respond to all user questions whenever and wherever they arise. Additionally, you can use automation as much as you want when creating conversion-oriented sales funnels and responding to customer inquiries.
Depending on your website’s keywords and user behavior, you can use a chatbot template or develop your chatbot scenarios. It integrates with your help desk, email marketing, and eCommerce platforms and is simple to use.
Pricing: $49 per month for a package that includes 3 users. A free plan is available, but it excludes chatbots.
4. ManyChat
ManyChat is a Facebook messenger chatbot builder. Since more than 1.3 billion people use Facebook Messenger, you can reach a larger audience and use more powerful retargeting techniques on the Facebook platform.
Simply put, using Facebook Messenger enables you to lower cart abandonment, increase sales, collect leads, and more.
It has a straightforward drag-and-drop user interface that makes creating a chatbot for your Facebook page incredibly simple. You can automate many tasks, such as greeting brand-new users, directing them to your products, scheduling messages, responding to specific keywords, and much more.
Pricing: You can use ManyChat’s free starter plan to get going. In addition, to split testing, buy buttons, and other features, the premium plan offers unlimited drip sequences and tags. This includes up to 10 tags for audience segmentation, basic quick-start templates, and two drip sequences.
5. Freshchat
Building chatbots for mobile, web, Apple Business Chat, WhatsApp, and Messenger is possible with Freshchat.
Freddy, their artificial intelligence algorithm, powers it. Instead of just being created to free up the time of your live chat agents, it is intended to detect intent and interact with the customer.
Freshchat can also provide you with a list of questions from customers and prospects that need accurate or better answers using their machine learning technology.
Pricing: To use Freshchat’s chatbot, businesses must subscribe to the “Forest” plan. This is a costly option at $69 per user per month when billed every month.
6. Drift
Like the other chatbot software tools on this list, Drift enables you to combine live chat and a chatbot that runs automatically. It also integrates with email marketing services and the most popular CRMs.
Drift allows you to proactively engage customers who are already interested in the goods or services on your website. It enables you to create scenarios that increase sales and is built to use conversations for conversions.
It offers connections to numerous outside programs, including Help Scout, Zendesk, and others.
Drift’s pricing reflects that it suits medium-sized to large businesses. We suggest you test out one of the other tools on our list if you’re just starting to make money online.
Pricing: Drift has a monthly price of $400 and is billed annually. This involves five users. (A free plan is additionally offered; however, it lacks chatbot features.)
7. Chatfuel
A robust chatbot platform for Messenger, Facebook, and Instagram is called Chatfuel. It can be used without any prior training or knowledge of coding.
Numerous businesses use Chatfuel, including well-known names like Adidas, T-Mobile, LEGO, TechCrunch, and others.
Your bot can boost sales, qualify leads, or offer answers to frequently asked questions. This allows you to save your customer service team a ton of time.
On the Chatfuel website, there is a ton of documentation that will simplify the process of creating a bot for you. This also offers tips on how to make sure you abide by Facebook’s guidelines when using a Messenger bot.
Pricing: Chatfuel has no user cap and starts at $15 per month. Additionally, a free plan with up to 50 users and a fully functional bot are available.
8. MobileMonkey
Utilizing their OmniChatTM technology, MobileMonkey enables the creation of bots. These bots function in online chat, Facebook Messenger, and SMS text messages.
Doing this allows you to create various bots using various tools while saving time and money. One bot can be made and used on numerous platforms.
Your customer service team can efficiently respond to messages. You can easily monitor and respond to messages from various channels with the help of MobileMonkey’s desktop and mobile apps, which provide you with a single inbox.
Additionally, it offers integrations with third-party applications that you may already be using, including CRM programs, email marketing services, webinar hosts, and others.
Pricing: MobileMonkey has an annual fee starting at $14.25 for unlimited leads. There is a free version as well, but it has fewer features and unlimited leads.
9. Zendesk Chat
Zendesk, a well-known business platform for customer support, includes Zendesk Chat. It has excellent features that let you handle chatting live with your customers, support tickets, and more.
Within Zendesk Chat, you can use automated messages, such as ones triggered based on what your customers are doing. By determining which of your messages have a high engagement rate, you can further optimize them.
If you want more sophisticated chatbot features, you can even integrate them with other chatbot tools.
Pricing: When billed annually, Zendesk Chat costs as little as $14 per agent per month. A 14-day free trial is available, and you can sign up with no credit card information required. There is a free Lite version, but it only allows one agent and one chat at a time.
10. Quriobot
Simple chatbot Quriobot is a good choice for small businesses on a budget because it has a free plan.
It has a straightforward drag-and-drop user interface like other chatbot software. You can create conversations from scratch or use one of the provided templates.
Additionally, you can make multiple bots at once.
You can change Quriobot’s styling to match the color scheme of your website, and if you’d like, you can even add your own CSS.
If you’re looking for a comprehensive solution that gives you live chat, a support desk, and more, Quriobot integrates with help desk software like LiveAgent.
Pricing: Quriobot offers a generous free plan that gives you access to 500 chats per month and allows you to have unlimited bots and organization members. (Quriobot’s pricing is in Euros.) paying to start at €9/month will get you additional chats per month or the removal of the Quriobot branding.
11. LivePerson
LivePerson, as the name suggests, provides live chat software. It can also be used to create automated conversation flows using a chatbot.
Your chatbots can connect prospective customers to a live agent, set up appointments or meetings, and even send offers based on the customer’s interests. Customers can also check the status of their orders, view their account balance, and get answers to billing and payment questions.
LivePerson can be used on your WordPress site, Facebook, Twitter, and other social media platforms.
Pricing: LivePerson does not provide a standard price scale. You must instead contact them to obtain a quote.
12. Ada
Ada is a great chatbot that can tailor its recommendations and responses based on the customer’s intent, information, and interests. It’s intended to be simple to use so your support team can quickly get everything up and running. There’s no coding involved.
Ada can also be integrated with your live chat so that customers can seamlessly transition from the chatbot to a live agent. Scheduling appointments and bookings with your team calendar is something Ada can also be used for.
Pricing: Ada does not provide pricing upfront. Instead, you should request a demo to determine how much it will cost or contact the sales team.
Our Pick: Best Chatbot Software
In our opinion, ChatBot.com is the best AI chatbot platform for most businesses because it is simple to use and comes with pre-made workflows.
They also provide numerous built-in integrations with third-party marketing services, and their pricing is competitive with other solutions.
If you’re looking for alternatives, please consider HubSpot or FreshChat.
This article helped you learn about the best AI chatbot software for your WordPress site. Look at our WordPress folder for more guides on WordPress best practices and tutorials.